Job Duties:
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
- Manage online and paper filing systems
- Develop and implement new administrative systems, such as record management
- Organise the office layout and maintain supplies of stationery and equipment
- Maintain the condition of the office and arrange for necessary repairs
- Organise and chair meetings with staff – in lower-paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this
- Ensure adequate staff levels to cover for absences and peaks in workload, often by using temping agencies
- Delegate work to staff and manage their workload and output
- Promote staff development and training
- Implement and promote equality and diversity policy
- Write reports for senior management and deliver presentations
- Respond to customer enquiries and complaints
- Review and update health and safety policies and ensure they’re observed
- Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies
- Arrange regular testing for electrical equipment and safety devices
- Attend conferences and training
- Manage social media of the organisation
- Conduct Interviews
Skills:
- Excellent organisational and time-management skills
- Knowledge of Microsoft office suite (word, PowerPoint, excel, outlook) and other commonly used office packages
- Strong it and typing skills
- The ability to prioritise tasks and work under pressure
- Good team working skills and the confidence to lead and motivate a team
- The ability to manage your workload and supervise others concurrently
- Excellent interpersonal, oral and written communication skills, with the ability to converse at senior and board level
- Negotiation and relationship-building skills
- Attention to detail
- Flexibility and adaptability to changing workloads
- A problem-solving approach to work
- Project management skills
- A familiarity with legislation in the areas of employment, equality and diversity, and data protection – this is useful, but not essential.
Qualifications:
- Business administration/Business management
- Computing and Information Technology
- Human Resource Management
- Management
Working Hours:
37.5 hour week
Salary:
Market Competitive Salary
Job Type: Full Time
Job Location: Birmingham
